FAQ
Please read our FAQ below before contacting us if you are experiencing problems.
If you have any queries please contact us by email info@progigger.co.uk
| Does
the software/hardware work on Windows Vista? |
Yes,
tested on 03/03/2007.
(Please disable UAC) |
| Which footswitch should I buy | Bespeco
VM20 |
| I get a humming noise when I plug the laptop into the mixer. | Try
unplugging the laptop from the mains, if the hum disappears the power
supply is at fault. Try a different power supply. If the hum remains,
then it could be a cable fault, try a better quality cable between your
sound card and the mixer. I recommend using an external USB sound card.
If all else fails Google for a ground loop isolator. Maplin sell these
for about £9 |
| Can I use this software on more than one machine | This
software is licensed per machine and therefore you will have to
purchase an additional licence if you wish to use this software on more
than one machine |
| I am updating my laptop, can I transfer this software to the new computer | Yes,
but you will have to contact us for a new registration code. We record
the fact that you have requested a new registration code |
| Windows Vista keeps saying An unidentified program wants to access your computer every time that I run Progigger. | This
is due to a new feature which is called User Account Control.
Unfortunately, to make this an identified program to Windows Vista cost
a lot of money, which would have to be passed on to the end users. To
keep this software cost to a minimum we have decided not to take these
steps. As a work around follow these steps: - Customizing User Account
Control: Press Windows + R, enter secpol.msc and hit enter Click on
Security Settings Local Policies Security Options double-click User
Account Control: Behaviour of the elevation prompt for administrators
in Admin Approval Mode choose Elevate without prompting click ok |
| How do I record my tracks from minidisk to my laptop | Audacity
- Free Software  |
| How do I balance my tracks so that they sound the same volume | Try
using MP3Gain, a free software |